This policy applies to paid job listings on getarustjob, operated by Georgios Evangelou trading as getarustjob. Card payments are processed by Lemon Squeezy (merchant of record). Refunds are issued through Lemon Squeezy to your original payment method.
You will receive a full refund if:
- Your post is rejected by our moderation team. Listing time only begins at approval, so a rejection means no service was rendered.
- We are unable to publish your post due to a fault on our side (for example, an outage that prevents review for more than 7 business days).
You may receive a partial refund if:
- You request cancellation within 24 hours of approval and the listing has not yet been seen by significant traffic.
- We unpublish your post after going live due to a serious factual or legal issue brought to our attention.
You will not receive a refund if:
- You change your mind about hiring after the listing has been live for more than 24 hours.
- You filled the role faster than expected. (The listing still gets its full duration — and you can email us to take it down early.)
- The post was previously rejected, and you’ve been refunded already.
How to request a refund
Email hello@getarustjob.com from the same address you used to pay. Include your job title, company name, and the approximate submission date. Refunds are typically processed within 5–10 business days through Lemon Squeezy once approved.
When we issue a refund, we record the billing email, company name, amount, and reason for our internal records.
Chargebacks
If you initiate a chargeback without first contacting us, we may decline future submissions from your domain. We’re a small operation and we’d rather solve a problem directly.
